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Warranty Policy
Last updated: November 23, 2025
AI RobotLab Singapore ships all orders directly from Singapore. We aim to provide fast, simple, and reliable delivery for all robotics kits, electronics, and 3D printed parts.
1. Shipping Locations
We ship to:
- All addresses within Singapore
- International destinations upon request
2. Processing Time
Most orders are prepared and dispatched within 1 to 2 business days.
If an item requires additional preparation, we will notify you by email.
3. Delivery Times (Singapore)
Typical delivery time is 1 to 3 business days.
Delivery may take longer during public holidays or peak seasons.
4. Shipping Fees
Shipping fees are shown at checkout.
Free shipping may apply during promotions or for selected products.
5. International Shipping
International orders are available, but only upon request.
Before placing an international order, contact us for:
- a shipping quote
- estimated delivery timeframe
- customs considerations
6. Delivery Problems
If your order is delayed or does not arrive, contact us at:
We will investigate and resolve the issue as quickly as possible.
7. Incorrect Address
Please ensure your shipping address is correct when placing your order.
If an item is returned due to an incorrect or incomplete address, re-delivery fees may apply.
8. No Self Collection
We do not offer pickup or self collection.
All orders are shipped using our delivery partners.
9. Questions
For any shipping-related questions, email us at: